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Webinar
Future of CX in PS: What Does AI Think of Your Website?
Uncover the AI-driven shifts redefining client engagement in professional services
About the Webinar
Professional services firms are standing at a digital crossroads. While most have invested heavily in client experience (CX) over the past decade, the rise of AI has quietly redefined what “good experience” even means. Clients are no longer discovering firms through search engines and referrals alone and they're expecting more on site to conversation search and chatbots.
Join Altudo for a practical session on aligning your professional services digital experience with AI-driven recommendations.
Learn how AI perceives your firm’s website, content, and client experience, and what that means for the future of your brand visibility, trust, and differentiation.
What You’ll Learn
Whether you’re a digital leader, marketing strategist, or CX manager, this session will help your Professional Services firm stay visible, trusted, and competitive in an AI-driven world.
- 01
Understand AI Perception
Discover how AI evaluates your website, content, and authority.
- 02
Turn AI Insights into Action
Integrate AI signals into your customer and content strategies.
- 03
Prioritize What Drives Trust
Prioritize elements that build trust, authenticity, and confidence.
- 04
Future-Proof Your CX Strategy
Plan long-term initiatives that keep you ahead of the competition.
Presenters of the webinar
Jennifer Stoll
VP, Digital Strategy, Altudo
Jennifer Stoll, VP of Digital Strategy at Altudo, is a seasoned strategist with deep expertise in enterprise CX, AI-driven transformation, and integrated digital ecosystems. With a background leading global programs across Valtech, Isobar, and major B2B brands, she helps organizations redesign journeys, activate data, and adopt AI responsibly to unlock measurable customer and commercial impact.
Harpreet Bushell
Growth Director, Altudo
Harpreet Bushell is Growth Director at Altudo, shaping market strategy and AI-enabled transformation across the UK and Europe. She is known for bringing clarity to complex problems, aligning stakeholders, and translating modern CX, data, and technology capabilities into meaningful business outcomes. With a forward-looking approach and a steady, outcomes-driven mindset, she helps enterprises navigate the evolving AI and customer experience landscape with confidence.