Single View of Customers

Insurance, unlike many other products and services, is not transactional in nature.

A Single Customer View in the insurance sector involves’ unified, reliable, and holistic customer data, metadata, background, and prospects that can help businesses understand their customers better. The relevance of Single View of Customer (SVOC) is paramount to delight the customer, leveraging data to drive the customer-organization relationship thus transforming to a customer-centric insurance company

Check out what exactly a single view of customers looks like in Insurance Institution.