Client Overview
A global IT services leader delivering enterprise digital solutions across industries, focused on innovation, scale, and measurable business outcomes through cutting-edge technology.

Results Achieved
$1.5M
Annual Cost Savings
By auditing, rationalizing, and optimizing the martech stack decommissioning redundant tools and shifting to efficient platforms, the organization reduced annual licensing and operational costs by $1.5 million.
40%
Reduction in Martech Stack Complexity
The martech ecosystem was streamlined from 109 tools to 66 by mapping 300+ business capabilities to personas, journey stages, and technologies, significantly reducing overlap and operational complexity.
3-Year
Transformation Roadmap Established
A future-ready roadmap defined planning, technology modernization, and change management workstreams, supported by five battlecards to guide adoption across ABM, automation, work management, and social channels.
Challenges Faced by the Client
The IT leader had accumulated a sprawling martech ecosystem across global business units over time. Multiple tools provided similar capabilities, creating redundancy, inconsistent data sources, and rising licensing costs. Marketing, analytics, and IT teams struggled with fragmented workflows, lack of real-time customer insights, and high integration overhead. Operational inefficiencies were compounded by manual work and inconsistent tagging, tracking, and reporting, slowing campaign launches, and reducing ROI visibility. With increasing cost pressures and a desire to elevate digital experience performance, the organization needed to consolidate its martech stack and unlock measurable productivity and cost improvements.
Solutions Offered by Altudo
- 01
Comprehensive Martech Audit & Rationalization
Conducted a detailed inventory of all marketing tools, usage patterns, overlap, and business value, enabling data-driven decisions about retention, retirement, and consolidation of platforms. - 02
Unified Customer Data Layer Implementation
Built a shared data foundation to centralize customer profiles, standardize nomenclature, and improve analytics without redundant systems, enabling one source of truth for performance insights. - 03
Tool Consolidation & License Optimization
Decommissioned duplicate tools and renegotiated contracts for core platforms, reducing spend and licensing complexity while ensuring essential capabilities remained supported.
- 04
Improved Workflow Automation
Introduced automated workflows for data sync, campaign deployment, and performance reporting to reduce manual effort and improve speed, freeing teams for high-value work. - 05
Governance & Measurement Framework Establishment
Defined standardized KPIs, tagging conventions, and reporting structures to ensure consistent measurement and transparency into marketing performance across teams.
- 06
Training & Change Management Enablement
Delivered tailored training to ensure adoption of optimized tools and practices, embedding new ways of working that sustained value beyond tactical improvements.

