Webinar On-demand
According to Customer 2020 report – Customer Experience will overtake price and product as the key brand differentiator. Professional Services firm must be able to deliver contextualized and personalized customer experience to maintain a competitive edge.
In this webinar, we talk about:
- How to leverage branded content for engagement
- How your content strategy plays a vital role in personalization
- Data-driven approach towards CX optimization
- Power of analytics in helping marketers optimise CX
- How CXM Platforms like Sitecore can help you optimize Customer Experience
