How do Direct to Consumer Brands Drive Revenue through Digital

How do Direct-to-Consumer (D2C) Brands Drive Revenue through Digital

Key to excel with data-driven customer experiences
Guest Panelist From Dorel Sports

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In 2017, Direct to Consumer (D2C) sales shot up by 34%, representing 13% of all e-commerce sales – a figure which will only go up in the coming times.

Brands are competing by going direct. In the age of Amazon, brands need a well-informed strategy to compete and drive revenue.

If you are a brand that wants to remove intermediaries while promoting your products to consumers – D2C is the sure shot road to success!

Watch the video to learn:

How brands can build consumer intimacy by going D2C
How to build an understanding of customer needs & drive commerce
How personalized experiences, contextual marketing can help scale your business
Order to cash process & why availability of stock is crucial for D2C
Importance of automated feed in terms of availability of goods

What D2C brings to the table?

Better Brand Relationship with Customers
Precise Collection of Customer Data
Provide Awe-Inspiring Customer Experience
Drive Commerce with Customized Content & Personalized Offers

Presenters

Dhiresh Jethwa

CIO at Dorel Sports

Dhiresh is a global information technology leader, who enables continuous improvements in the business processes of customer care, supply chain and logistics, sales, marketing, finance, HR and management reporting - resulting in improved operating & financial performance for global manufacturing, FMCG and financial services firms. He has extensive ERP, Supply Chain Logistic, B2B, B2C and BI experience at leading organizations.

Rahul Khosla

CEO, Altudo

Rahul’s focus is on driving digital innovation for some of the most well-known brands. He has spent over a decade in helping organizations get more value from the digital medium. He believes that digital innovation occurs when organizations look at business problems with three lenses – Marketing Strategy, Experience Design, and Technology.

What We Do

We are a customer experience company. We create and deliver personalized experiences to engage customers in a one to one (1:1) manner at every touchpoint to improve customer experience and drive revenue. We help marketers to improve their customer engagement and experience, with:

Revenue Engine

Altudo’s Revenue Engine brings together digital technologies to create single customer profiles, helps predict buyer behaviour and enables marketers to drive revenue.

Sitecore implementation

We deliver a Sitecore project almost every 2 weeks and with a run rate of more than 15 every year, your Sitecore implementation will be in trusted hands at Altudo.

Customer experience strategy

We help define experiences by mapping customer expectations and behaviour with a brands’ actions that can engage, nurture and service customers across digital channels.

Experience Design

We create cohesive and award winning creative experiences that are based upon sound CX strategy and leverage core brand attributes.

Marketing Automation

Our expertise in marketing automation has enabled our clients to derive real ROI from their investments and truly engage well with their end customers.

Mobile and Progressive Web apps

We specialize in creating native and hybrid mobile apps using a variety of dev stacks. We also deliver progressive web apps for both Android and iOS device consumption.

Why Us

Deep Sitecore Expertise

Platinum Partners
6 MVPs, 400+ projects

Trusted by Top Brands

45+ Fortune 500 Brands served

Recognised by the Experts

10+ Awards Worldwide

Mar-tech Ecosystem

20+ Partnerships to help you scale

2000+ projects delivered

Across 7 Global locations

Extensive Experience

20+ SMEs across 7 industries