On-Demand Webinar

Customer Experience - A Game Changer

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A customer-first approach helps brands to create a loyal customer base by making them feel belonged. Over 70% CX leaders struggle to provide this experiences to enhance customer loyalty.

Brands that lead in CX have 7x more customers who purchase from them. In this fast-moving competitive world, customers do not buy just products, they buy experiences and their loyalty is a by-product of the experience the brand delivers.

Understanding customers’ demands in this new phase of digital era is crucial for the success of brands. If your brand doesn’t do it right, your competitors might! 

Attend Altudo’s webinar on Customer Experience- A Game Changer to equip yourself to provide the right customer support to every customer who interacts with your brand.

In this webinar, we discussed:

  • What Customer Experience truly means
  • Trends and insights on how CX is a game changer in today’s hyper competitive world
  • Success stories of how businesses who had embraced customer experience are able to find that edge against competitors

What's more:

The current COVID-19 crisis will reshape the customer expectations of experience & customer service, and we are here to help you keep up with the change. To all our webinar attendees, we are offering six months’ remote support bundle, to help them serve their customers better.

Presenters

Rahul Khosla

CEO, Altudo

Rahul’s focus is on driving digital innovation for some of the most well-known brands. He has spent over a decade in helping organizations get more value from the digital medium. He believes that digital innovation occurs when organizations look at business problems with three lenses – Marketing Strategy, Experience Design, and Technology.

Vidhur from ZEndesk

Vidhur Bhagat

Enterprise Named Account Manager, Zendesk

Vidhur manages the Named Enterprise Accounts for Zendesk India. He has over 8 years experience in Sales and Account Management in the IT and SaaS space. He is an active member and gold medalist of the Toastmasters club. Prior to Zendesk, Vidhur was working with MetricStream and Beatinfo where he was responsible for setting up their sales operations in EMEA and APAC markets.

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Session Presentations

  • Sitecore + SFMC= Marketing Success
  • Transforming The Future Of eCommerce
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