ebook
EBOOK
How to create 1:1 customer experiences at scale
The demand for highly personalized customer experience is growing rapidly. 84% of customers say that the experience a company provides is as important as its products and services – up from 80% in 2019. Further, 82% of high-performing marketers analyze performance in real time.

Is your business at par with the demand on customer experience that today’s customers exhibit? If not, how can you get there? A combination of Sitecore and Salesforce could perhaps be the answers.

With Sitecore Salesforce integration, marketers can plan, create, manage, and deliver fresh and relevant content on each individual’s channel of choice – at just the right time – on the fly. Teams working across your organization can source relevant content from across the organization, and work in collaboration with stakeholders that could never have been centralized before.

To help you understand and navigate CX better, we’ve put together this ebook in collaboration with Sitecore and Salesforce.

Here’s what all it covers:

  • How a great CX influences customers and improves conversions
  • How Sitecore Salesforce integration helped with enhanced solutions for banking CX
  • How Sitecore Salesforce integration is enabling businesses to deliver superior CX
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