To compete with today’s dynamic customer expectations and demands, banks and other financial service providers must create an effective digital strategy to stay in business. With newly created fintech startups and challenger banks that offer greater convenience without requiring a physical branch location, adapting to this change is vital to remain profitable.

Gone are the days when banking was a fairly simple activity that would consist of checking deposits and basic loans. But today, even traditional financial service providers (FSPs) must rethink and build a comprehensive digital strategy to expand their digital capabilities.

Here is an ebook that throws light on the importance of embracing this change in trends for FSPs and banks.

Below are a few topics that it covers:

• How are Fintechs driving innovation and improving access to financial services
• What are digital challengers?
• How are challenger banks challenging traditional FSPs?
• Digital challengers are taking a customer-centric approach in product and service models
• Digital challengers are redefining customer experience
• Digital challengers are bringing personalization to the financial forefront
• What does the future of digital finance look like?