Experience Commerce: A strategic guide for executives
Successful commerce is about delivering superior customer experience. It requires investing time and efforts to understand customers as individuals with unique needs. When customers get relevant, personal and consistent experience across devices, they remember it!

Customers spend 140% more when brands offer superior, personalized customer experience. However, many brands are not able to see this increased spending capabilities of customers. Why? What is missing?

Customer experience does not happen by accident. Marketers need to consciously plan their strategy to match the best interest of their customers. They need to align the right minds with the right technology to deliver what customers are looking for.

This guide right here will help executives to:

  • Understand the importance of Experience Commerce
  • Understand every customer’s unique needs with Experience Commerce
  • Discover the latest Sitecore tools and platforms for beginning Experience Commerce journey
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