According to a survey conducted by SoDA and Sitecore on the current state of personalization, 59% of the respondents believe that they are experts in delivering personalization. While another 15% of respondents confirm that they are delivering comprehensive, dynamic, advanced program and are prepared to optimize it through regular investments and improvisations.
In last blog of the series-- Marketing Personalized at Scale, we discussed what marketing personalization at scale is all about and why is it gaining so much popularity. While a few of us are doing an excellent job with Personalization, there are marketers who are struggling to embrace this idea and benefit from it.
Digital marketers and martech companies are all trying their best to connect the dots and figure out how to communicate constantly as a brand, engage with the customer and delight them across multiple channels, device types, and formats.
So What Is Stopping The Rest Of Marketers From Succeeding in Their Personalization Initiative?
Let’s look at the barriers to personalization and find out how marketers can remove friction, improve engagement, get their personalization strategy right, and, most importantly, drive revenue and business results.
Most of the brands are not yet ready to take the next conclusive step towards personalization, because of one or more of the below reasons:
This change in approach demands a technological overhaul, which means a lot of effort, resource, and financial investment.
Brands often spend a lot of money into their marketing initiatives. Personalization is often seen by them as an addition to the workload. Besides, they feel that a lot of homework is attached to it, as personalization needs building and gathering of extensive data of the customers- they will only see value, if they can do it all now.
Once you overcome these barriers to Personalization, what should be your next strategic steps to successfully implement it in your business?
Is your resource power strong enough to take care of it? If not, how can you achieve Personalization at Scale? Our third blog on personalization at scale— how to achieve delves deep into it.
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