A Manufacturing Major, ReImagines Their Brand Website with Sitecore, To Improve Business Impact

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Background

A major American manufacturer of household products, the client is a manufacturer of baking soda, trusted for more than 170 years for its purity and quality. It also manufactures baking soda-based consumer products (for cooking, cleaning, pet care, and personal care) in an environmentally-friendly way. The client wanted to upgrade its websites to offer an exceptional digital experience to its customers on their shopping journey.

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Challenges

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The client contracted with Altudo to consolidate and move five of their ageing websites to Sitecore, revamping it with a new customer-centric design. They wanted to redesign these brand websites to employ a modern interface, make product information accessible, and easy to search for their customers. Their existing websites lacked visual appeal and personalized user experience.

How We Helped

Our team worked closely with the client to understand their challenges related to CX & business impact, and re-built the client’s websites on Sitecore technology.

Created a multilingual mobile responsive experience for website: We created a multilingual mobile responsive experience for website visitors, ensuring consistent quality across desktop and devices. These new websites have mobile-friendly Intuitive design and integrate Bazaarvoice, Salesforce Marketing cloud, SilverPop, Wilke, Social Sites, YouTube, and Google maps, which add hugely to their utility.

Optimized Website Search: We optimized the website search with Azure Search, so now it’s easy for the customers to search the website and navigate through its streamlined structure.

Personalization & marketing at scale: Now the client can set up campaigns or promotions and Microsites with the help of Experience Editor Rendering and engage users with its business. The new website empowered marketers with the ability to run A/B testing and personalized experience for the website customers.

The technology stack used to deploy this solution, includes Helix architecture based Sitecore, Azure Search, AZURE PaaS solution, and Core Framework.

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Benefits

  • Time to spin new brand websites reduced by over 50%.
  • Maintenance cost across multi-brand sites reduced by over 30%.
  • The Consolidation of platforms led to savings in annual license cost by over 40%.
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