GenAI for Marketing and CX Excellence

AI That Moves Business

GenAI for Marketing and CX Excellence

Smarter ops, deeper connections, measurable outcomes

About the Workshop

Struggling to deliver personalized customer experiences without hindering operational efficiency? Discover how AI-powered marketing is transforming CX. Join our workshop to learn how to harness the capabilities of Generative AI to personalize every touchpoint, streamline operations, and boost engagement—driving deeper customer connections and measurable business impact.

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Unlock the power of generative AI to supercharge your customer experience and operational efficiency. Our workshop is designed to help you uncover AI-driven solutions that transform your business.

In this interactive session, we will:

  • Explore how generative AI in marketing revolutionizes your strategies for customer experience
  • Assess your current operations leveraging our proven strategy frameworks to pinpoint AI opportunities that enhance workflows and customer interactions
  • Build a strategic roadmap aligned with your business goals and challenges
  • Design experiments and innovative solutions to maximize your investment and unlock GenAI’s full potential—from content automation to advanced analytics—delivering measurable, impact-driven outcomes

Get a clear, actionable plan to integrate Generative AI and drive your business forward—reducing costs, increasing efficiency, and positioning your company as a market leader.

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Workshop Agenda

1
Define clear objectives for leveraging GenAI to drive business growth
2
Ideate and document actionable use cases across customer journeys
3
Prioritize and evaluate use cases to ensure strategic fit and value
4
Choose between off-the-shelf tools or custom GenAI solutions
5
Build a clear roadmap with key milestones to drive execution
6
Optimize AI-driven processes with continuous feedback and iterative improvements

Let's Get Started

Pre-Assessment Conversation

Workshop Agenda:

  • Introduction to the Workshop
  • AI Essentials – Walkthrough of Models, Frameworks and Solutions
  • Real-World AI Applications
  • Understanding of Your Goals
  • Current Infrastructure & Readiness Assessment
  • Closing Remarks and Q&A

Please indicate your schedule preference for the workshop. Our representative will reach out for a Pre-Workshop assessment call.