Service
Leverage Artificial Intelligence to convert information into actionable insights
Improve Business Results With Better Insights From Your Data
As enterprises become more insights-driven to fulfill the growing need of intelligent search results, they need AI technologies to supplement their efforts.
We help businesses get meaningful experiences, actionable recommendations, and smarter decision making across employees and customers. We address challenges as:
We power Enterprise Search and Insights through AI technologies like NLP, NLU and ML. We can also integrate it with our Digital Workplace and Content Management offerings, to provide a seamless experience to search for documents, people, blogs, knowledge articles, and more.
We help businesses get meaningful experiences, actionable recommendations, and smarter decision making across employees and customers. We address challenges as:
- Diverse data scattered across disparate content sources.
- Impersonal results, missing intent and lacking intuitiveness.
- Fragmented processes and development approaches.
We power Enterprise Search and Insights through AI technologies like NLP, NLU and ML. We can also integrate it with our Digital Workplace and Content Management offerings, to provide a seamless experience to search for documents, people, blogs, knowledge articles, and more.
What Enterprise Search and Insights Services
Do We Offer?
Enterprise Search
Real-time access to critical information for smarter decision-making to ensure benefits across all business functions.
Content Insights
Get actionable information from all structured and unstructured enterprise content across all data repositories, faster and better.
Semantic Search
Content for semantic Search- Enriching search by not finding the keywords but also understanding the intention and context of the users for that search.
Knowledge Management
Give employees instant access to knowledge by converting raw data stored in various systems and conversations into collective knowledge.
Ontology Integration
Combining taxonomy with search to provide personalization, related information and recommendation for better user experience.
What Kind Of Support Do We Offer For
Enterprise Search and Insights?
Advisory and Consulting services
- Information architecture definition
- Enterprise search architecture and solution blueprinting
- Search and insight platform evaluation
- Search portfolio rationalization and consolidation
- Health check and recommendation
Implementation and Engineering services
- Design & architect search/analytics rich platform
- Search service development using Coveo, Solr, Searchstax, Sinequa, etc
- Search platform configuration
- Ontology engineering
- Knowledge management system development
Integration Services
- Integration of search platforms with DXP platforms (Sitecore, Acquia, etc)
- Integration with Salesforce
- Integration with ServiceNow
- Integration with Digital Workplace platforms like MS Teams, O365, etc
Managed Services
- Managed Services
- L2/L3 application support
- Incident management
- Problem management
Migration and Transformation Services
- Migration from legacy platforms (like Endeca, Google Appliance), older versions
- Personalized recommendations
- Campaigns through customer segment identification
- Market intelligence
- Cross/up sell insights
Life Science and HealthCare
- Establish experts network
- Biostatistician search
- Drug regulatory finder
- Patient set identification for drug trails
- Health, treatment and risk recommendations
- Post-marketing surveillance
Banking and Financials
- 360 degree customer insights
- Customer grievance analytics
- Fraud analytics and warning
- Risk and investments trend predictions contract analysis
Insurance
- Plan/Policy recommendations
- Quotes generation analytics
- Claims fraud detection
- Real-time credit monitoring
- Chat assisted policy enrollments
Education and Publishing
- Immersive and personalized learning
- Students analytics for content
- Content curation
- Effortless learning by interlinking
- Distant reading
Retail and Consumer Goods
- Website/Application search
- Personalized recommendations
- Campaigns through customer segment identification
- Market intelligence
- Cross/up sell insights
Manufacturing, Energy and Utilities
- Contact Center
- Demand and service request analysis
- Inventory status tracking
- Diagnosis and predictive maintenance
- Performance and service analytics
Publications
& Thought Leadership
Webinar
How to leverage market insights for winning Digital Strategies
Watch our webinar to know how you can leverage competitive intelligence to fine tune your digital marketing across channels, locations & devices.
Publication
Improve b2b lead nurturing using customer journey insights
Deriving valuable insights from customer journeys across multiple channels with single customer view can help companies deliver an enhanced customer experience.
EBOOK
What is Customer Journey Mapping and How Can it Help Your Business?
Here is an ebook that talks about the importance of effectively mapping out customer journeys and using the right tips and tricks to help you stay on top of market demand.
