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Challenges

  • High volume of manual, repetitive workflows slowing down operations
  • Time-intensive data search across structured and unstructured sources
  • Limited visibility into prospect engagement and conversion insights
  • Pressure to accelerate deal velocity with higher-quality, data-driven outputs

COMPANY

A leading global real estate developer, owner, and investment manager with a portfolio of landmark properties worldwide.

INDUSTRY

Real Estate & Investment Management

SERVICE PROVIDED

AI-Powered Operational Transformation & Automation


Solutions

The client partnered with us to modernize their operations by deploying an Agentic AI architecture built on our proprietary accelerator. This ecosystem of AI agents seamlessly integrated with both structured (Databricks) and unstructured data sources, empowering leadership with rapid, reliable insights for strategic decision-making.

  • Insights & reporting automation: Delivered for the Investment Committee, Legal, and other departments to enable fast, actionable intelligence that supports critical decision-making for the organization.
  • ServiceNow ticket management automation: Automated high-volume workflows, reducing manual intervention and enabling teams to focus on higher-value tasks.

Results

  • Significant reduction in time spent on data search and task execution

  • Higher quality outputs supporting faster, more confident decision-making

  • Accelerated deal velocity with intelligent, data-driven insights

  • Scalable automation improving operational efficiency across departments


Background

The client, a global real estate powerhouse, is known for managing and developing some of the world’s most iconic properties. Despite their scale and expertise, operational inefficiencies limited their ability to quickly surface insights, automate workflows, and capitalize on opportunities.

By implementing an Agentic AI-powered framework, they redefined how core functions operate, from investment reporting to service management to prospect engagement. The result was not just efficiency gains, but a scalable AI-driven operating model that equips the organization for smarter, faster, and more agile growth in a competitive real estate market.

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